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Worry Free Bookings

How does this work? Keep reading for answers to common questions about Worry Free Booking….
Summary

When you book on our website, you will be given the opportunity to add 10% of your reservation total to ensure your peace of mind. You will need to opt-out if you do not want to purchase this assurance. It functions like trip insurance. You will be charged 100% of the booking up front. You will also be refunded 100% of your booking if an unforeseen circumstance comes up that necessitates a cancellation at any time.

Q. What is the process for cancellation and getting a refund?

A. Your reservation confirmation email will include a link to Worry Free Bookings. You will need to cancel and request your refund through that link. 98% of all requests are fully refundable. No need to contact us, since we are not the ones refunding.

Q. Can I get Worry Free Booking if I call you and make a reservation over the phone?

A. Yes and No. We cannot do it as usual, through our back-office system. However, we can enter all your information into the online system guests use, as if we were you.

Q. Can I cancel at any time?

A. Yes. Anytime after you make a reservation and find you need to cancel, you will cancel through the link provided in your confirmation email, to get your refund. You even have up to 60 days AFTER the booking date to request a refund.

Q. What if I already have a booking with you ? Can I add Worry Free Booking now?

A. Worry Free Booking cannot be added after the reservation is made. However, we can cancel your current reservation (that doesn’t have Worry Free Booking) and create a new reservation that includes Worry Free Booking to give you peace of mind.

Here are some of the top things that guests worry about that are covered under worry free booking:

Covid 19 infection, illness/injury, pre-existing medical condition, pregnancy complication, death of immediate family member. Additionally, transportation problems such as public transport failure, flight disruption, mechanical failure, or adverse weather are covered.

These are just a few examples of the unforeseen circumstances that qualify for a refund. Decisions about covered circumstances are made by the Worry Free Booking company through your email link.

Take the stress out of travel planning

I know this past year has been stressful for all of us; travelers and businesses alike. This program takes the stress and risk out of planning a visit to the Amana Colonies and booking a stay with us. We hope you find it a helpful option.

No one is required to sign up for Worry Free Booking. However, without it, our 5-day cancellation policy will be strictly followed.